About LTC+

LTC+ was established to support providers and residents in long-term care and prevent unnecessary transfers of long-term care residents to hospitals. In light of the COVID-19 pandemic, it is crucial to support front-line Primary Care Providers in LTC homes with enhanced care, including specific needs for COVID-19.

With LTC+, Primary Care Providers in LTC homes now have a clear pathway to discuss care goals, available services, and whether residents should be transferred to acute care.

The Model of Care

The LTC+ program is a hub-and-spoke model that provides direct access to a suite of services including general internal medicine, specialist care and community resources.

Regional hub hospitals partner with long-term care homes with their local community to provide medical supports and other services.

LTC homes also have access to an Advanced Practice Virtual Care Nurse located at Women’s College Hospital (WCH) who can provide rapid needs assessments and navigate system resources. Regional hub coordination is led by WCH.

Quality Improvement

LTC+ is a quality improvement (QI) project with QI work lead by the Centre for Quality Improvement and Patient Safety (C-QuIPS) and the Women’s College Hospital Institute for Health System Solutions and Virtual Care (WIHV). Through our engagement efforts with LTC homes, we are continually assessing how we can add value and provide beneficial services in LTCs. Using a continuous quality improvement (QI) approach, the LTC+ program will be able to adapt to the changing needs both during the pandemic and during stable operations into the future.

Supporting this work is a rapid needs assessment process where all providers participating in LTC+ can help us improve our program to better fit the needs of LTC homes.